Director, Group Sales

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Located in the heart of downtown New Orleans, the Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, three food & drink venues, a swimming pool with expansive views of the city, more than 14,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Summary of Position

Reporting to the Director of Sales and Marketing, the Director, Group Sales is accountable for generating budgeted revenue on an established account base through personal selling and through the management of their direct reports.  The Director of Group Sales is the first line supervisory position within the sales organization.  He/she is responsible for the training, development and performance of the direct reporting personnel. It assists in making operational decisions on business within broad parameters.

Responsibilities:

• Planning and overseeing the group sales effort of the hotel, specifically the achievement of targeted room revenues and sales mix.
• Direct and manage all group sales training, yearly sales targets, group sales quotas, the incentive plan and all other corporate and hotel learning required to maintain the most effective sales professionals in the market.
• Keep informed of the competition’s sales and marketing strategies and report on a timely basis sales intelligence of benefit to our organization.
• Collect market and competitive intelligence to assess and implement strategy and long term goals.
• Evaluate and initiate opportunities for developing new sources of business in all market segments and thereby broaden the account base.
• Provide overall direction, leadership, training and development to the Group Sales team
• Participate in the development and management of the annual marketing plan.
• Prepare the annual group room’s revenue budget with the DOSM
• Set parameters for rate quotes and for negotiating group room’s contracts.
• Accountable for booking group business originating from own market segment and achieving individual and team booking goals
• Independently responsible for achievement of sales activities and all objectives outlined in the action plan.
• https://careers.accor.com/global/en/job/director-group-sales-in-fairmont-fairmont-new-orleans-new-orleans-united-s-jid-51236