Director Learning & Development

We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.

We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups .

Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.

Accor Academy & Learning Governance

• Act as the regional custodian of the Accor Academy, ensuring consistent deployment of learning standards across South Asia.
• Oversee delivery of corporate, brand, and functional training programs across hotels.
• Ensure learning needs are identified, prioritized, and delivered in line with business requirements.
• Govern learning content, certifications, learning pathways, and assessment processes.
• Track training delivery, participation, feedback, and learning effectiveness through robust MIS and reporting.

Learning & Development Strategy

• Define and execute the regional L&D strategy aligned with business goals and growth plans.
• Translate global learning frameworks into regionally relevant and impactful solutions.
• Develop annual learning plans, budgets, and success metrics.
• Drive a strong culture of continuous learning and capability building.

Leadership & Capability Development

• Design and deliver leadership development programs for Supervisors, Managers, and Senior Leaders.
• Build leadership pipelines and readiness for critical roles.
• Strengthen functional capabilities across hotel operations and support functions.
• Embed people leadership, service excellence, and performance culture across the region.

Pre-opening & Transformation Support

• Lead L&D strategy and execution for hotel pre-openings, re-brandings, and major change initiatives.
• Approve and govern pre-opening training plans and budgets.
• Partner with hotel leadership teams to ensure timely training rollouts and operational readiness.
• Support transformation initiatives through structured learning and change enablement.

Regional Team Leadership

• Lead, coach, and develop regional L&D teams across Sout
• https://careers.accor.com/global/en/job/director-learning-and-development-in-gurugram-india-jid-81058