Director of Guest Relations

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Office Address
Confidential information
Phone
Confidential information
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Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Director of Guest Relations

t Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

After undergoing a transformative restoration, The Waldorf Astoria New York has reignited its magnetic allure.  The Waldorf Astoria New York is seeking a Director of Guest Relations/Chef Concierge to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

Want to learn more? Hotel WebsiteInstagram, Facebook, YouTube

Waldorf Astoria New York (hilton.com)

Classification: Full-Time

Shift: Various – must be available weekdays, weekends, and holidays.

Pay Rate: The annual salary range for this role is $85,000 – $110,000 and is based on applicable and specialized experience and location.

The Director of Guest Relations / Chef Concierge at The Waldorf Astoria New York is responsible for delivering exceptional guest service, ensuring that every guest experience is personalized and memorable. This role requires a deep knowledge of the local area, luxury service standards, and a passion for hospitality.

What will I be doing?

The Director of Guest Relations / Chef Concierge greets customers, personalizes and customizes guest stays, and responds to inquiries with accurate information regarding hours of outlet operation, hotel services, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. Makes arrangements for these services as needed by guests. Manages department budget, including approval of payroll. Trains, supervises, schedules and assists in evaluating staff.

https://jobs.hilton.com/apac/en/job/HOT0CAAX/Director-of-Guest-Relations-Chef-Concierge-Waldorf-Astoria-New-York

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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