职位简介
人力资源总监将负责推动人力资源各项计划，如招聘、雇佣、薪酬、福利、员工关系和培训项目，确保酒店团队成员的行为合规。您还将致力于创建积极向上的团队文化，同时确保酒店宾客获得独特的体验，为品牌注入活力。此外，您还需为酒店总经理和领导团队提供人力资源相关的辅导。
您的日常工作
员工团队
• 制定促进团队协作的计划，为所有团队成员营造积极的工作环境。支持并管理年度员工满意度调查
• 为经理级别的员工提供人力资源原则方面的教育和培训，提高产出和绩效
• 欢迎新团队成员，并为其提供入职培训
• 负责维护并更新所有员工的档案与记录，确保所有信息准确无误
• 确保遵守招聘标准和适用的法律法规
• 与外部各方建立良好的关系
• 计划和分配人力资源部员工的工作。根据酒店或公司的规定和政策，对员工工资、工作规程或其它与人力资源相关的事务提出的建议或初拟方案。
宾客体验
• 运用创新方法来激励、鼓舞员工为宾客提供独特体验
• 主动与宾客互动，听取反馈，建立良好关系，以便了解员工提升宾客满意度的渠道
• 与部门经理协作共同制定各类举措，以达到服务标准并持续提升宾客体验
财务回报
• 协助制定人力资源预算并按预算开展
• 监管员工编制与人力配置标准以管理成本
• 降低因雇佣关系引起的财务风险
• 了解并分析本地薪资福利水平，确保酒店提供的待遇具有同业竞争力
企业责任
• 提升酒店与品牌在本地的知名度，鼓励员工积极参与本地社区活动
• 确保遵守相关劳动法规及酒店或公司的政策与流程
• 对工作中发生的问题进行调查和研究，了解事实情况，及时发现对酒店或公司可能造成危害的潜在风险，并通过各类员工关系项目来推动问题的解决
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Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure […]
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About Us As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be […]
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]
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