Director of Outlets

As a Director of Outlets, you would be responsible to organize and support the activities of the Food & Beverage Outlets pertaining to quality of service and execution.

• Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide
• Recruit, interview and train team members
• https://jobs.hilton.com/apac/en/job/HOT0C9T9/Director-of-Outlets-Waldorf-Astoria-Monarch-Beach-Resort