As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Ready to lead from the front? We’re looking for a Rooms Division Director to head up our front office and guest service departments. Setting the tone to deliver truly memorable guest experiences from first moment to last.
Every day is different, but you’ll mostly be:
・Oversee all aspects of the rooms division, ensuring the highest level of guest service and operational efficiency.
・Manage front desk and guest services teams, ensuring seamless daily operations.
・Maintain and enhance guest satisfaction by ensuring all rooms are clean, comfortable, and well-maintained.
・Collect and analyze guest feedback, implementing improvements to exceed expectations.
・Train and develop staff, promoting a positive and productive team environment.
・Manage departmental budget, monitor costs, and optimize revenue performance.
*** Local hiring position***
To apply, candidate must have proper visa or permanent resident qualification in Japan.
*** Japanese Resume***
Our HR team requires a Japanese resume for the hiring process. Please attach it along with your CV.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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