Director of Rooms

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Director of Rooms

JOB DESCRIPTION

As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Director of Rooms to join the team at this remarkable property.

This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes an elevated Mediterranean restaurant, a Jean-Georges rooftop restaurant, lobby lounge, and in-room dining.

At Waldorf Astoria Beverly Hills, the Director of Rooms is responsible for driving operational excellence across the Rooms function, ensuring alignment, consistency, and execution across Housekeeping and Front Office.

This role places a strong emphasis on strengthening core operational disciplines, with particular focus on Housekeeping performance, while maintaining close partnership with Front Office and Guest Relations leadership to deliver a seamless luxury guest experience.

The position works in close alignment with the Director of Hotel Operations, supporting overall service strategy, quality standards, and cross-functional coordination.

Want to learn more? Hotel Website, Instagram, Facebook

What will I be doing?

The Director of Rooms is responsible for the direction and oversight of key guest contact departments and their managers/team members. He/she manages and leads all guest services, bell/door services, and housekeeping functions, in order to maintain the highest level of courteous, professional, and efficient service to all guests. Specifically, you would be responsible for performing the following tasks to the highest standards:

Key Responsibilities:

Rooms Division Leadership

  • Provide leadership and direction across Housekeeping and Front Office operations, ensuring alignment with brand standards and property expectations
  • Drive consistency in service delivery, operational execution, and accountability across departments
  • Establish clear communication and coordination between Housekeeping and Front Office to support overall performance

Housekeeping Operations Focus

  • Partner closely with housekeeping leadership to strengthen productivity, staffing stability, and service standards
  • Monitor room readiness, public space presentation, and cleanliness to ensure consistency with luxury expectations
  • Support operational improvements related to labor management, scheduling, and efficiency

Front Office Partnership

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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