Director of Sales – Groups

JOB SUMMARY

Director of Group Sales

Responsible for proactively soliciting and managing international market including business, catering, social and group travel. Responsible for driving customer loyalty by delivering service excellence.

The ideal candidate will have:

• Required 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years’ experience in the sales and marketing, in sales leadership in a luxury property OR
•  4-year bachelor’s degree  in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing , in sales leadership in a luxury property
• Ability to maintain existing relationships and develop rapport with internal and external customers for the acquisition of new business for the hotel
• Demonstrated Skills in supervising a team
• Direct hotel sales experience, preferably with Group Sales experience
• Ability to prioritize and organize multiple work assignments and follow-up.
• Ability to ensure confidentiality of client and hotel data and to work within a cohesive team and perform job functions independently with minimal supervision.
• Ability to enforce Ritz-Carlton quality standards and procedures.
• Candidate must be a clear thinker and be able to analyze and resolve problems exercising good judgment.
• Ability to focus attention on details and input and access information into a computer.
• Ability to remain calm and courteous with demanding/difficult situations and to balance time and work well with deadlines.
• Develop, implement and sustain aggressive proactive solicitation plans focused on increasing business.
• Be able to consistently meet or exceed personal booking goals through proactive solicitation, trade show attendance, events and direct sales.
• Strong written and verbal communications skills in English, required
• Possesses as polished image and able to project confidence and the Brand
• Focus on building long-term value based customer relationships that enable achievement of personal and team sales objectives.

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

CORE WORK ACTIVITIEShttps://careers.marriott.com/director-of-sales-groups/job/03FD84B3BAEF0EB1B404A3C1BBB3B542