Hilton Waikoloa Village is seeking a Doorperson. Hawaii Island’s only 62-acre Hawaiian paradise with 3 one of a kind outdoor swimming pools. If you have the drive and passion in providing memorable experiences for guest, this is the position for you!
This is your opportunity to join the Hilton team and find out why we are named #1 Best Hospitality Company to work for!
Hourly Wage: $14.00 (tips additional)
Classification: Full Time
Shift: Varies (AM/PM) – including weekends and holidays.
License: Valid driver’s license required.
What will I be doing?
As a Doorperson, you would be responsible for ensuring a safe and relaxing/fun environment for guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Representing the hotel at the main entrance by greeting arriving and departing guests in an enthusiastic and courteous manner. Directs traffic at the main entrances to ensure the area is always accessible and offer luggage assistance to all guests.
- Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading.
- Greets guests immediately with a friendly and sincere welcome. Opens car doors for arriving and departing hotel customers. Clearly communicates guest parking procedures and applicable costs to arriving guests.
- Reads luggage tags and provides claim tickets to ensure appropriate delivery. Grasps, lifts and/or carries or otherwise moves packages, luggage or boxes from cars, buses, and vans, placing packages and luggage onto baggage carts and storing in secure area for retrieval by bell staff.
- Retrieves luggage from luggage storage for guests who are checking out of the hotel. Responds immediately to guest inquiries regarding hotel features, services, and assistance. Provides clear and understandable directions to hotel facilities and nearby attractions. Initiates requests to taxicab companies upon guest requests.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
https://jobs.hilton.com/apac/en/job/HOT0BJUQ/Doorperson-Hilton-Waikoloa-Village