Novotel & ibis Auckland Ellerslie is looking for a talented and a passionate Duty Manager wishing to expand their knowledge in a hotel environment. You will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences.
Your key responsibilities will include but not limited to:
- Acting as the main point of contact in the hotel during your shift and being responsible for ensuring the hotel runs smoothly
- Leading the Front Office team to ensure Novotel Service Standards are displayed at all times.
- Ensure AccorHotel’s guest loyalty and recognition program is maintained and delivered to it’s highest standards.
- Motivate and empower team members to problem solve and surprised our guests with novelty.
Qualifications
Whilst talent and attitude are our primary requirements, you also have:
- Previous Front Office experience at a supervisory level
- Current GM Certificate is essential to be considered for this role
- Full NZ Drivers Licence
- Immaculate personal presentation and high level of communication – both written and verbal.
- Leadership capability
Additional Information
Benefits:
- Opportunities for further development and worldwide career progression
- Staff & Friends/Family rates at Accor hotels worldwide
- Diverse and inclusive work culture
- EAP Services + Flexible Rosters + Time in Lieu
- Supportive & Inclusive Leadership + Collaborative & Respectful Management
- Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform
https://careers.accor.com/global/en/job/assistant-manager-duty-manager-front-office-in-auckland-new-zealand-jid-83858
