Mandarin Oriental, Desaru Coast is looking for a Duty Manager to join our Front Office Department.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Desaru Coast is a rainforest retreat on Desaru Coast, where jungle meets the sea and Malaysian nature, culture, and connection come alive in a perfect balance of calmness and vibrancy. Experience the enduring legacy of award-winning Kerry Hill Architects, where the spirit of tropical modernism comes to life in Mandarin Oriental, Desaru Coast’s final design. Nestled between rainforest and sea, each suite and villa is a study in quiet luxury, thoughtfully framed by nature and attuned to the rhythm of the land.
About the job
The Duty Manager is responsible for overseeing the daily hotel operations to ensure excellent guest service and smooth coordination between departments. The Duty Manager acts as the main point of contact during the shift, handles guest concerns, supports operational teams, ensures compliance with hotel standards, and responds to emergencies when required.
As Duty Manager you will be responsible for the following duties:
Guest Experience
Operations
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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