Duty Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Duty Manager

At Accor, we are over 330,000 Heartists® across 110 countries. Building on the strength of our teams and our diverse holistic ecosystem of 45+ brands, experiences & solutions, we are breaking new ground to shape the hospitality of tomorrow, connecting cultures with heartfelt care.

Pullman Sydney Airport is located in the centre of Mascot Business Park and is only a short walk from Mascot train station. The premium 5 star hotel at Sydney Airport brings contemporary style and functional design with a smart open layout and 229 rooms and suites. With five multifunctional spaces – including modular conference rooms for up to 200 guests, two executive boardrooms, and a dedicated quiet zone – every detail at our hotel is considered to empower connection, creativity, and focus. The hotel delivers a fantastic food and beverage product with Mobius Bar & Grill located on premise – a relaxed and flexible environment, serving in house and external guests.

 

Job Description

 

Pullman Sydney Airport is currently seeking a Full Time Front Office Assistant (Duty) Manager to join our property boasting 229 rooms, an Executive Lounge, Mobius Bar & Grill and 4 versatile conference rooms. Reporting directly to the Front Office Manager, this role is primarily responsible for ensuring a high level of guest service at all times across the hotel.

  • Acting as a role model for the Front Office team.
  • Drive loyalty sign ups in line with AccorHotels regional targets, Hotel specific targets and associated initiatives.
  • Leading by example when attending to guest requests, being proactive and resourceful.
  • Taking initiative to ensure that interactions with our guests are positive and productive.
  • Providing guidance, supporting training and leading the team
  • Actively resolving guest complaints and challenges
  • Assisting with check-in and check-out of guests, ensuring all procedures are adhered to.
  • Assisting other areas of the hotel during peak times when needed
  • Being responsible for the health and safety of all patrons, guests and staff members.
  • Maintain a high level of personal presentation as an ambassador for the hotel
  • Always upholding Accor and Heartist values & Pullman brand standards

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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