Event Manager

The Hilton Anatole is the only Hilton corporate-managed hotel in DFW and one of the region’s most iconic properties. Renowned for high-touch social events and large-scale, multi-day conferences, we’re seeking a Senior Event Manager to lead the planning and execution of complex group events while partnering cross-functionally to deliver exceptional guest experiences at scale.

What will I be doing?

As a Senior Event Manager, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights
• Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
• Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
• Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
• Partner with operations departments
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Recruit, interview and train team members

What are we looking for?

• 2 + years of hotel event management experience handling large groups is required
• Event management experience at a large, big box property with relevant size and space as the Hilton Anatole is preferred
• Experience with Delphi Amadeus Salesforce FDC program is highly preferred
• https://jobs.hilton.com/apac/en/job/HOT0CAYI/Senior-Event-Manager-Hilton-Anatole