Event Manager

Hilton San Diego Bayfront Events department is looking for passionate Managers! If you are passionate about providing and delivering memorable guest experiences, this role is for you! We are a renown South California resort, located steps from the Gaslamp Quarter and Petco Park.

Our waterfront resort has 1,190 guest rooms and over 170,000 square feet elegant indoor and gorgeous outdoor event spaces. Join us and see why Hilton is ranked the best hospitality brand to work for!

Classification: Full Time

Shift: Varies: AM/PM – including weekends and holidays.

Hourly Rate Range: $30.00 – $34.00

The ideal candidate will have:

• One (1-2) years Event management  experience
• Knowledge of the hotel property management systems (Delphi.fdc)

What will I be doing:

As Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events.  You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.  Serve as the event planner’s primary contact following turnover on property and is responsible for his/her experience.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• https://jobs.hilton.com/apac/en/job/HOT0BLYS/Event-Manager-Hilton-San-Diego-Bayfront