Event Manager

JOB DESCRIPTION

Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as an Event Manager.

The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences.

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As an Event Manager, you will oversee the execution of meetings and events, serving as the primary link between the hotel and the client throughout their on‑site experience. You will coordinate with all hotel departments to ensure each team understands and fulfills its role during the event. By delivering a seamless and exceptional experience, you play a key part in securing future business and repeat bookings. Additionally, you will drive revenue by effectively upselling appropriate products and services. During the event, you will act as the client’s main point of contact, ensuring their needs are met and their expectations are exceeded.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Provide direction and supervision to affected departments and team members during the execution of meeting and/or event.
• Directly serve on site group and catering customers in a proactive manner.
• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Demonstrate knowledge of job systems, products, booking systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• https://jobs.hilton.com/apac/en/job/HOT0CAY8/Event-Manager-Waldorf-Astoria-Washington-DC