Event Operations Attendant

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Nestled in the heart of Brisbane’s CBD, InterContinental Hotel Brisbane will open to guests this winter, offering 321 spacious hotel rooms and suites, all day dining restaurant and lobby bar, outdoor pool, fitness centre and Club Lounge, all in a prime location above Queen Street Mall, perfect for exploring the city’s top attractions. With over 1800 square metres of meeting and events spaces, InterContinental Brisbane offers versatile function rooms and a Grand Ballroom catering for up to 1000 guests, making it a great choice for business and leisure events alike.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Event Operations Attendant, you will help to deliver unforgettable events, from high-profile conferences to exquisite weddings, every time.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Setting up the event space and staging according to event specifications (e.g., theatre, banquet, classroom style), including table arrangement, setting up linens, décor, signage, and event materials, installing and testing basic AV equipment.
• Providing exceptional guest service before, during and post-event including greeting and directing guests, providing information or resolving basic issues during the event, and ensuring food and beverage service is timely and accurate.
• Act as a point of contact for the client during the event and communicating last-minute changes or requests to relevant colleagues.
• Ensuring the event space remains tidy and safe during the function.
• Keeping track of event supplies and restocking items as needed before and after events.
• Reporting event outcomes or any incidents to supervisors.
• Assisting with post-event inventory, storage and guest feedback.

What we need from you

• Minimum 2 years’ experience in a similar role within a luxury hotel or large-scale events venue.
• Proven success working on large-scale events and a strong understanding of operational logistics.
• Exceptional attention to detail, organisational and time-management skills.
• Excellent communication and interpersonal abilities, with a guest-first mindset.
• Flexibility to work a varied roster including evenings, weekends, and public holidays as required.
• Hold a current Responsible Service of Alcohol (RSA) certification.
• Calm under pressure—handling complaints, emergencies, or operational hiccups without disruption.
• Full working rights in Australia without restrictions.
• Impeccable grooming standards and good personal hygiene.
• Physical fitness as you’ll be on your feet most of the day. Sometimes you’ll need to lift, push and pull objects, such as tables up to 23 kg – we have the equipment to support you and keep you safe.
• https://careers.ihg.com/en/job-details/?jobref=Event+Operations+Attendant+-+InterContinental+Brisbane%7cUK%7c146055#441995