Event Sales Executive

n the role of Events Sales Executive, you will be responsible for both proactive and reactive sales management, as well as all operational duties for groups and events (accommodations and Food & Beverage functions alike). You will serve as an essential bridge between sales and operations, ensuring seamless collaboration and flawless execution of all events, with a focus on driving revenue through on-property sales opportunities. This position will allow you to sell and operate upscale groups and events, providing in-depth information and excellent knowledge of the territory and hotel operations, ensuring business continuity and a 360° customer service approach.

Primary Responsibilities Include:

• Sales and Lead Management: Promptly respond to event and group inquiries (excluding accommodation or up to 6 rooms), creating detailed proposals, negotiating with clients, and implementing follow-up strategies. Collaborate with SESO and the Hotel Team for site inspections and group accommodation management. Support the PST Team and SESO in on-property sales initiatives, including familiarization trips.
• Tailored Proposals and Upselling: Create customized event proposals (non-accommodation related) that highlight upselling opportunities through premium packages, additional services (catering, decorations, audiovisual), and exclusive experiences. Identify and promote value-added services to maximize revenue per event.
• Operational Collaboration: Work closely with the operations team to ensure all event details, from logistics to setup, are effectively communicated and flawlessly executed. Organize pre-con meetings and support all operational teams. Establish a feedback loop with the SESO Director, Hotel GMs, and Operations to refine sales strategies and event delivery, aligning with our hotels’ positioning and ambition plan.
• Performance Analysis: Monitor and analyze event-related revenue metrics, client satisfaction, and key stakeholder relationships to assess the effectiveness of strategies.

Requirements

What You Bring:

• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Proven experience (at least 2-3 years) in event sales, hotel sales, or a similar customer-facing role within the luxury hospitality or events sector.
• Strong understanding of sales principles, customer service excellence, and event operational coordination.
• Exceptional communication, negotiation, and interpersonal skills.
• Proficiency in CRM software, event management platforms, and Microsoft Office Suite, especially Excel and PowerPoint.
• Fluent in Italian and English (both written and spoken); knowledge of additional languages is a plus.
• Highly organized, detail-oriented, with the ability to manage multiple projects and deadlines effectively.
• https://career.belmond.com/job.html?shortcode=CCB2E24AFB