Events Executive Sales

POSITION SUMMARY
Increases revenues for all property food and beverage outlets, lounge and events by managing and coordinating restaurant private events and activities. Assists in the creation of private event Restaurant sales goals. Develops leads, up-sell events, and book restaurant private event functions. Works with clients and stakeholders within the parameters of established guidelines. Communicates client specifications to outlet managers and chefs to promote proper implementation of client specifications. Provides appropriate revenue and sales reports as required. Updates and maintain outlet web-site information. Follows up with clients after functions and network re-booking of any events for future business. Manages restaurant space and availability use according to established guidelines to promote room to space ratios and event profitability. Maintains and demonstrates strong knowledge of food, beverage and general trends within the hospitality industry. Inspects assigned functions prior to event to verify they adhere to all client specifications.

CRITICAL TASKS
Duties and Responsibilities

CORE WORK ACTIVITIES

Building Successful Relationships
    Visits neighborhood targets and local small business accounts and coordinates follow up efforts, in close coordination with the Sales Team.
    Coordinates with out-of-market account leaders (e.g., Global Account Executives, Senior Account Executives, and Area Account Executives) to coordinate in-market pull through of business in order to grow account share. (e.g., visiting local offices, reviewing solicitation list of opportunities, reader board research, etc.).
    Build and maintain strong long term client relationships to encourage repeat business and referrals.
    Participates in community and hotel networking events (e.g., Rotary Clubs, Chamber of Commerce, etc.).
    Visits neighborhood targets and local small business accounts and coordinates follow up efforts.
    Maintains close working relationship with the Club Marriott Team for promotion and selling of our F&B offer and events.
    Handles customer care issues and as necessary, refers them to the appropriate owner.
    Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
    Manages and maximizes SevenRooms CRM tools to deepen loyalty
    Build our database. Coordinate with the Marketing Team to ensure opt-in/opt-out guidelines are followed in line with Data Privacy MIPs.
    Executes and supports the company’s customer service standards.
    Provides excellent customer service consistent with the daily service basics of the company.
    Performs other duties, as assigned, to meet business needs.

Managing Restaurant Sales Activities
    Increases revenues for all property food and beverage outlets and lounges by managing and coordinating restaurant private events.
    Assists in the creation of private event Restaurant sales goals.
    Owns the “Culinary Circle” program, including qualifying, contracting and account management per program guidance.
    Increases revenues for all property food and beverage outlets and lounges by managing and coordinating restaurant private events.
    Develops leads, up-sell events, and book restaurant private event functions.
    Works closely with the marketing team and contributes in the conceptualization of seasonal events but not limited to Easter Sunday, New Year’s Eve, Wine Dinner, Discovery Moments, and others
    Updates and maintains accurate outlet web-site information. All content and design will come from Marketing.
    Communicates client specifications to outlet managers and chefs to promote proper implementation of client specifications.
    Provides appropriate revenue and sales reports as required
    Follows up with clients after functions and network re-booking of any events for future business.

https://careers.marriott.com/outlets-and-events-executive-sales/job/FF9A4C7B0E819B2804111A8463A016A7