Executive Meeting Manager

JOB DESCRIPTION

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort and Club is looking for an Executive Meeting Manager to join their amazing sales team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California’s surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

In this position, you will be responsible for the sales and servicing of local corporate and social events.

Want to learn more? Hotel Website, Facebook, Instagram

The Executive Meeting Manager is responsible for representing the hotel’s services and facilities to prospective clients and customers in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

• Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.  Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors.
• Initiates verbal and written communication (group resume, weekly pick up, post event report, call reports, banquet event orders etc.) with customer and internal team in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process. Represents the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks, food and beverage, exhibits and associated products and services.
• Initiate new sales, prospects, and qualifies leads. Write proposals and/or contracts to advise prospective groups for meeting space, space and rate availability for group accommodations (up to 50 rooms) for moderately smaller meetings. Develop and quote prices for same.
• Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
• Conduct site inspections and property tours with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
• Partner with operations departments to ensure full participation in servicing accounts

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

https://jobs.hilton.com/apac/en/job/HOT0BUE2/Executive-Meeting-Manager-Waldorf-Astoria-Monarch-Beach-Resort