Fairmont Gold Supervisor

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

Fairmont Gold Supervisor

Are you reliable, engaging, and passionate about delivering exceptional guest experiences? As a Fairmont Gold Supervisor, you will lead by example, embodying the spirit of outstanding service from the moment guests arrive until their departure.

At Fairmont Hotel Vancouver, our exclusive Fairmont Gold lifestyle floor offers a unique “hotel-within-a-hotel” experience. Featuring 51 newly renovated guest rooms and our exclusive Fourteenth Floor Heritage Suite Collection, Fairmont Gold provides personalized concierge services, private check-in, exclusive lounge with daily food & beverage offerings, and elevated amenities.

What’s in it for You

• Full-time seasonal position from January to May 1, 2026
• Inclusive, empowering, and positive workplace with people at the heart of everything we do
• Competitive pay of $32.00 per hour
• Fun and dynamic work environment alongside passionate hospitality professionals
• Complimentary meals through our Colleague Dining Program
• Complimentary uniform laundering
• Opportunity to work in a luxury hotel environment within a historic Vancouver heritage building dating back to 1939
• Make a difference through our Corporate Social Responsibility initiatives

What You’ll Be Doing

• Lead daily operations of the Fairmont Gold floor, ensuring high service and quality standards
• Deliver professional, friendly, and proactive guest service from arrival to departure
• Address guest concerns promptly and collaborate with teams to create memorable experiences
• Oversee the maintenance and presentation of Fairmont Gold facilities, including guest rooms, lounge, and food & beverage areas
• Review reservations to ensure guest requests are fulfilled or exceeded
• Provide exceptional concierge service with expert knowledge of local attractions and activities
• Build and maintain strong guest relationships to foster loyalty to Fairmont Gold
• https://careers.accor.com/global/en/job/fairmont-gold-supervisor-full-time-seasonal-in-fairmont-hotel-vancouver-vancouver-canada-jid-79782