F&B Outlet Supervisor

Mandarin Oriental, Lago di Como’s F&B Outlet Supervisor is in charge of managing the outlet’s daily operations together with the Outlet Manager, ensuring that the company’s high-quality standards are always met.

Duties and responsibilities:

• Provide guidance, support, feedback, and training to develop the team’s skills and performance

• Lead the team to ensure a smooth and guest-focused service across the outlet

• Follow the schedule and ensure that all tasks are completed in a timely manner

• Deliver an attentive and professional service and create memorable guests’ experiences

• Ensure that the outlet’s back and front areas are clean and tidy at all times

• Identify areas for improvement in service and quality and share observations and recommendations with the management team

• Maintain an excellent product knowledge and promote food, beverage, and service offerings

• Uphold Mandarin Oriental Hotel Group’s high standards of service, hygiene, and cleanliness

• Ensure an accurate accounting and adherence to operational procedures

• Take ownership of problem-solving and support the team in daily challenges

Requirements:

• Degree in Hospitality or a related field

• 2-years’ experience in a similar role, ideally in luxury hospitality

• Proven experience leading and developing teams in Food & Beverage

• Fluency in Italian and English

https://careers.mandarinoriental.com/jobs/f-b-outlet-supervisor-lake-como-como-italy