F&B Service Expert – Atria

Join Our Ladies & Gentlemen – F&B Service Expert at Atria

At The Ritz-Carlton, our Ladies and Gentlemen are our most valuable asset in delivering exceptional service to our guests. As a Food & Beverage Service Expert at Atria, you will not only meet but exceed guest expectations, embodying the legendary service that defines our brand. A career with The Ritz-Carlton offers honesty, respect, and endless opportunities for growth.

Atria offers premium dining experiences with elegant service, reflecting the restaurant’s bespoke positioning. Showcasing sustainable, quintessential Modern Australian cuisine, you will help elevate and innovate service standards while expanding your knowledge of wine, bar operations, and the exciting future of modern cooking.

Your Responsibilities

• Welcome and engage guests with warmth, professionalism, and genuine hospitality.
• Take and process food and beverage orders, offer thoughtful recommendations, and address guest inquiries or concerns.
• Deliver prompt, accurate service with impeccable presentation standards.
• Assist with inventory management, ordering, and stock rotation to ensure freshness and minimise waste.
• Maintain the highest standards of cleanliness, including polishing cutlery and tableware.
• Manage reservations and guest bookings efficiently.
• Collaborate seamlessly with kitchen, bar, housekeeping, and front-of-house teams for smooth service flow.
• Attend regular team meetings and training sessions.
• Uphold all health, safety, and hygiene standards, reporting any maintenance or safety concerns promptly.

About You

• Current Victorian RSA.
• Previous experience in a similar premium dining role.
• Basic wine knowledge (WSET or similar is a plus).
• Ability to prepare classic cocktails.
• Availability for evening and late dinner service.
• Full working rights in Australia.
• Proficient in English, confident in engaging guests with compelling storytelling.
• Passionate about hospitality and committed to career growth.
• Self-motivated, energetic, and adaptable in a fast-paced environment.
• Positive, solutions-focused, and equipped with a can-do attitude.

Our Benefits

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• https://careers.marriott.com/f-b-service-expert-atria/job/58218CC0FF26B7A9155726DD687B09C4