F&B Waiter and Waitress

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

The Role: The Waiter / Waitress is responsible for providing efficient and professional food and beverage service to guests, ensuring a high level of customer satisfaction. This role involves taking orders, serving food and beverages, and maintaining cleanliness and service standards within the outlet.

Key Deliverables and Responsibilities:

• Welcome guests warmly and present menus.
• Take accurate food and beverage orders.
• Serve food and beverages promptly and professionally.
• Check on guests regularly to ensure satisfaction.

• Input orders into the POS system accurately.
• Coordinate with kitchen and bar teams to ensure timely service.
• Ensure special requests and dietary requirements are communicated properly.

• Prepare tables before service (mise en place).
• Ensure tables are clean, properly set, and organized at all times.
• Clear and reset tables efficiently after guest departure.

• Recommend menu items, specials, and promotions.
• Encourage upselling to enhance guest experience and increase revenue.

• Maintain cleanliness of the service area and equipment.
• Follow food safety (HACCP) and hygiene standards.
• Adhere to health and safety regulations at all times.

• Present bills accurately and process payments when required.
• Handle cash and card transactions responsibly.
• https://careers.accor.com/global/en/job/f-and-b-waiter-and-waitress-in-novotel-dubai-gold-district-dubai-united-arab-emir-jid-112209