Mantra Melbourne Airport is conveniently located a stone’s throw away from Tullamarine International Airport. The property offers apartment-style hotel rooms, cosy one-bedroom suites, and the added convenience of interconnecting family suites. Featuring on-site, Woodlands Restaurant & Bar and 10 versatile event spaces with state-of-the-art facilities catering for up to 300 guests. Additionally, the hotel is just a short drive from the DFO, ideal for indulging in some retail therapy on your down time.
Purpose
As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.
Primary Responsibilities
- Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
- When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
- Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
- Upselling isn’t just about numbers; it’s about crafting an unforgettable experience that leaves our guests craving for more.
- Proactively source information to increase your product knowledge
- Confidently communicate with guests and colleagues for seamless teamwork
- Take pride in your space, setting up and packing service areas meticulously
Skills and Experience
- Proven track record in customer service within the hospitality sector
- Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
- Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
- Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
- Passion for engaging with patrons and collaborating within a team of diverse professionals
Accor Benefits
