Food and Beverage Manager

The Canopy by Hilton Sioux Falls is looking for their next Food and Beverage Manager!

Overlooking the river, Canopy by Hilton Sioux Falls is in The Steel District next to historic Falls Park and Levitt Outdoor Amphitheater. Guests can take a complimentary Canopy Bike to explore attractions, museums, and eateries within five minutes. The hotel offers nearly 20,000 sq. ft. of event space in downtown Sioux Falls, on-site dining, a coffee shop, and a fitness center.

***The ideal candidate is a guest-centric leader that brings previous restaurant experience, industry knowledge, and trend awareness. They are adept at creating memorable guest experiences, handling customer complaints professionally, and driving guest loyalty. They must also be willing to assist in other departments when necessary.

Shift Pattern: Open availability is a must as this role would frequently work weekends, evenings, and holidays.

What will I be doing? 

As a Restaurant Manager, you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
• Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
• Ensure team members have current knowledge of outlet offerings, products, services,
• https://jobs.hilton.com/apac/en/job/HOT0CGB7/Food-and-Beverage-Manager-Canopy-by-Hilton-Sioux-Falls