Food and Beverage Operations Coordinator

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.

Operations Coordination

• Consistently provide professional, friendly and engaging service to internal and external guests.
• Support the daily operation of the Food & Beverage Division through effective coordination of operational activities and communication.
• Serve as a central point of coordination between Food & Beverage, Culinary, Sales & Catering, Talent & Culture and other hotel departments.
• Assist the Food & Beverage leadership team in executing departmental initiatives, projects and operational priorities.
• Coordinate daily operational communications, updates and distribution of relevant information across the division.
• Maintain departmental calendars, operational documents and communication boards.

Guest Experience

• Monitor guest feedback through TrustYou, OpenTable and other guest satisfaction platforms.
• Coordinate guest correspondence and service recovery efforts, ensuring timely follow-up and resolution.
• Track guest experience trends and prepare reports and recommendations for the leadership team.
• Support VIP arrivals, special requests and outlet reservation confirmations as required.
• Assist with the coordination of guest-facing promotions, activations and special events.

Administrative & Project Support

• Prepare reports, presentations, correspondence, menus, meeting agendas and other documents for the Food & Beverage leadership team.
• Coordinate departmental meetings and prepare meeting minutes and action items.
• Maintain departmental files, operational records and standard operating procedures.
• Assist with inventory tracking, purchasing coordination and departmental supply ordering.
• Coordinate office equipment maintenance and administrative resources.
• Assist Culinary and Operations https://careers.accor.com/global/en/job/food-and-beverage-operations-coordinator-in-fairmont-breakers-long-beach-long-beach-united-sta-jid-103502