Food & Beverage Attendant

At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.

At Sydney Olympic Park, our precinct brings together three iconic brands, Pullman, Novotel, and Ibis. Each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.

As part of this precinct, you’ll be joining a collaborative, high-energy that thrives on diversity, creativity, and genuine connection. We’re proud to be part of a global network while maintaining a strong local identity, where every team member is empowered to grow, contribute, and make a difference.

As a Food & Beverage Attendant, you’ll be responsible for delivering friendly, efficient and professional service across our restaurant and bar. You’ll play a key role in ensuring every guest receives a warm welcome and exceptional experience from start to finish.

What you’ll be doing:

• Provide high‑quality food and beverage service that exceeds guest expectations
• Greet, seat and assist guests with menus, enquiries and reservations
• Take and process orders accurately using the POS system
• Deliver meals and beverages promptly and professionally
• Maintain excellent knowledge of menu items, promotions and upselling opportunities
• Follow food safety, hygiene and Responsible Service of Alcohol (RSA) requirements
• Always maintain cleanliness and presentation of service areas
• Work collaboratively with kitchen and wider hotel teams

What we’re looking for:

• Previous customer service or hospitality experience is preferred, but not essential
• Knowledge of basic coffee and cocktail preparation is advantageous
• Current RSA certificate (NSW) or willingness to obtain
• Strong communication and interpersonal skills
• A professional, friendly and guest‑focused attitude
• Ability to work a rotating roster including weekends, evenings and public holidays
• A team player who demonstrates initiative, reliability and integrity
• Have full work rights in Australia