Food & Beverage Manager

• Develop and execute a food and beverage operating strategy aligned with the brand’s objectives
• Implement and maintain the highest standard operating procedures for all food services.
• Recruit, train, mentor, and manage a high-performing team, fostering a culture of excellence, teamwork, and guest satisfaction.
• Sets and clearly communicates the strategic direction for the Food & Beverage department

• Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations.
• Focus on performance metrics including but not limited to; Engagement, Guest Experience, Top Line Revenue, Margin Improvement, Competitive positioning.
• Develop and manage the F&B budget in line with forecasts.
• Oversee the operations concerning food and Beverages in all restaurants, banquet functions and In Room Dining while introducing new methods.
• Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction
• Take ownership of Guest complaints
• Ensure compliance with food safety standards and regulations.
• Act as an Accor Ambassador aiming to enhance the company image and market reputation.

• Degree in Hotel and Restaurant Management or related is required
• At least 5 years experience in a senior leadership role in F&B in a 5 Star International brand
• Strong understanding / experience of Hotel Operations in a multi-cultural environment.
• Entrepreneurial, thinks out of the box
• Ability to lead by example, believe in a strong team culture and set the scene for high performance
• High level of drive for results; adaptable and flexible with the ability to build relationships.
• Should have eye to details and focus on quality results in terms of service
• Communicate thoughts, actions and opportunities clearly with strong networking skills

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our commitment to Diversity & Inclusion:

https://careers.accor.com/global/en/job/food-and-beverage-manager-in-novotel-nairobi-westlands-nairobi-kenya-jid-72206