Food & Beverage Runner

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda’s largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let’s create memories that exceed expectations. #BeLimitless

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Food & Beverage Runner. Reporting to the Restaurant Captain, Assistant Maitre’d, or Maitre’d, the Food & Beverage Runner ensures seamless service by delivering food and beverages to guests while supporting the wait staff. This position combines efficiency, attention to detail, and exceptional guest service to elevate every dining experience.

What you will be doing:

Guest Service & Experience

• Deliver food and beverages from the kitchen to tables promptly and efficiently.
• Attend to guest needs proactively, answering questions about menu items, wine, and beverage offerings.
• Check guest satisfaction during service, report issues, and take appropriate actions to ensure a positive dining experience.
• Maintain a professional, courteous, and approachable demeanor at all times.

Support for Wait Staff & Team

• Assist servers in maintaining smooth operations on the restaurant floor.
• Communicate effectively with the restaurant team regarding menu changes, special requests, and guest feedback.
• Follow instructions from the Captain, Assistant Maitre’d, or Maitre’d regarding floor assignments, side duties, and service priorities.

Operational Excellence

• Ensure tables are properly set, cleared, and reset throughout service.
• Maintain a clean, organized, and well-stocked work area.
• Adhere to restaurant policies, service standards, and safety regulations.
• Perform other duties as assigned to support overall restaurant operations.

https://careers.accor.com/global/en/job/food-and-beverage-runner-in-fairmont-southampton-shp-southampton-bermuda-jid-82213