Food & Beverage Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your own private paradise on a lush coral island. On Desroches Island, there is nothing to distract you from tranquillity, save for the sound of birds singing and an ocean breeze that invites you to come a little closer. We’re the only resort on this captivating coral island in the middle of the Indian Ocean, where the beaches belong to no one and everyone at the same time. Our rustic villas and suites are intimate retreats and will make you feel like a castaway who has struck gold.

What You Will Do:

• Supervise and manage all operational aspects of the restaurant during your shift, ensuring professional behaviour and high productivity
• Conduct daily staff briefings and take charge in the absence of the Assistant Restaurant Manager and Restaurant Manager
• Collaborate closely with kitchen, stewarding, and cashier teams to ensure smooth operations
• Conduct weekly training sessions on food and beverage menus to ensure team knowledge and service excellence
• Participate in weekly inventory checks for equipment, food items, and stationery
• Ensure all orders are issued only against proper documentation
• Maintain impeccable appearance and grooming standards for yourself and your team
• Ensure timely setup of outlet areas and completion of mise en place aligned with operating hours
• Prepare store requisitions and manage stock as required
• Welcome guests warmly and ensure prompt, professional service throughout their visit
• Maintain cleanliness and upkeep of the outlet and related areas at all times
• Address guest complaints directly or escalate to the Outlet Manager as needed
• Attend all team meetings and briefings to promote open communication and continuous improvement
• Know the menu and pricing thoroughly and provide recommendations to guests
• Demonstrate flexibility by working in other areas as needed
• Handle basic cashier duties efficiently and accurately
• Adhere strictly to Four Seasons Core Standards, Policies & Procedures, and Safety Protocols
• Maintain punctuality, wearing correct uniform and nametag at all times
• Foster positive working relationships within the outlet team and with other departments
• Support and contribute actively to staff meetings, training sessions, and hotel initiatives
• Undertake additional duties as assigned by the Assistant Manager or Outlet Manager
• Provide clear work direction to servers to ensure high-quality guest service
• Supervise service flow and provide hands-on support during service periods
• Assist management with coaching and counselling to enhance team capability and guest satisfaction

Who You Are:

https://careers.fourseasons.com/us/en/job/REQ10356924/Food-Beverage-Supervisor