Food & Beverage Supervisor

Oaks Queenstown Shores Resort are looking for an experienced and enthusiastic Food and Beverage Supervisor to lead our team on a full-time basis.

As a valued team member, you will oversee and support the F&B team to ensure seamless operations and exceptional guest experiences by:

• Leading, motivating, and coaching the food and beverage team
• Monitoring service standards and ensuring consistency across all shifts
• Managing guest inquiries and resolving issues promptly and professionally
• Supporting inventory management, stock control, and daily operational tasks
• Collaborating with management to maintain high-quality service and operational efficiency

About the Venue
Our recently refurbished property introduces a sophisticated dining and bar experience, showcasing panoramic views over Lake Wakatipu.

• Newly refurbished, upscale hotel food and beverage operation
• Curated wine cellar featuring some of New Zealand’s finest wines
• Seasonal menu by Chef Gerhard Gerber, focused on seasonal New Zealand seafood, meats, and produce

Expected minimum hours: 30 hours per week

Location: 327/343 Frankton Road, Queenstown 9300, New Zealand

Hourly range: $29 – $31 NZD per hour. (excluding contributions to KiwiSaver). Payment of wages will be processed on a fortnightly basis by direct credit to your nominated bank account.

Annual salary approximate: $45,240 – $48,360 (excluding contributions to KiwiSaver).

Approved sponsor: Minor Hotels Australasia Limited (previously Oaks Hotels & Resorts Limited)

Schedule 1 – Specific Terms and Conditions

Job Title: Food & Beverage Supervisor

Job Level: Unit Head

Employment Status: Full Time – Permanent

Commencement Date: To be confirmed

Reporting to: Executive Chef

Breaks: Employees are entitled to paid rest breaks and unpaid meal breaks based on the number of hours worked. Breaks will be taken at times agreed to by the employer and employee or when the law says breaks must be taken. Leave Entitlements: As per Employment New Zealand – Leave and holidays | Employment New Zealand and Holidays Act 2003.

Period of Notice: Four weeks

Successful candidates will have:

• 6 months + supervisory or leadership experience in a food and beverage environment
• Strong understanding of hospitality operations and high-quality service delivery
• Excellent communication, organisational, and problem-solving skills
• Professional presentation and the ability to lead by example
• Reliability and the ability to perform effectively in a fast-paced environment
• Flexibility to work across a rotating roster, including weekends and public holidays

If you’re a motivated, service-focused hospitality professional with leadership experience, we’d love to welcome you to our team.

General Terms and Conditions

1. Work Eligibility Employment begins on the commencement date and continues until terminated under the Letter of Offer Legal work eligibility in New Zealand is required at all times.

2. Remuneration & Deductions Pay and benefits are as outlined in Schedule 1. Reasonable work-related expenses are reimbursed. The company may deduct amounts owed from your pay following consultation. KiwiSaver contributions comply with legal requirements.

3. Suspension & Termination The company may suspend you (paid or unpaid) for investigations or terminate employment per notice in Schedule 1. Immediate termination applies for serious misconduct or other specified reasons. Garden leave may apply during the notice period.

4. Redundancy No redundancy compensation is provided, but notice or payment in lieu is given. Offers of similar employment may exclude redundancy provisions.

5. Confidentiality & Intellectual Property Confidential information and intellectual property created during employment belong to the company. Disclosure or use outside duties requires written consent.

6. Conflict of Interest Secondary employment and potential conflicts of interest must be disclosed and approved.

7. Health & Safety Compliance with health and safety laws, policies, and personal fitness for work is mandatory.

8. Policies & Disputes You must adhere to company policies. Employment issues are resolved per Employment New Zealand framework.

9. All other standard terms and conditions

10. Where terms within your employment contract are silent, your employment with Minor Hotels Australasia will be governed by all applicable New Zealand legislation.

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

https://jobs.smartrecruiters.com/MinorInternational/744000112795797-food-beverage-supervisor?trid=89334b4a-13c4-4bd2-bbae-d30c41ecede8