Sofitel Queenstown Hotel & Spa

Be accountable on a shift basis for the operations of the outlet through effective people management. Support revenue initiatives and maintain cost controls whilst providing total customer satisfaction with all customer contact. This role is ‘hands on’, working as part of a team to provide efficient 5 star service.

• Lead the Restaurant, Bar and Events operation with refined presence, ensuring every guest encounter feels seamless, personalised and beautifully delivered.
• Inspire, mentor and elevate the Food & Beverage team, nurturing confidence, craftsmanship and a genuine passion for exquisite service.
• Curate operational excellence through thoughtful rostering, attentive stock management and disciplined cost control, supporting a polished and profitable experience.
• Collaborate in the creation of elegant menu and beverage offerings, enhancing the hotel’s dining identity and delighting our guests’ senses.
• Uphold impeccable presentation, hygiene and legislative standards, ensuring every environment reflects the sophistication and integrity of the brand.

• Minimum of 12 months’ experience in a supervisory Food & Beverage role, ideally within a premium or upscale environment.
• Basic knowledge around innovative and classic cocktail preparation.
• Reasonable knowledge in NZ wines (equivalent to WSET2) and basic knowledge in international wines.
• A natural leader who inspires, coaches and develops others, nurturing skill, confidence and service excellence within the team.
• Demonstrates an active passion for industry trends, premium products and elevated guest experiences.https://careers.accor.com/global/en/job/food-and-beverage-supervisor-in-sofitel-queenstown-hotel-and-spa-queenstown-new-ze-jid-83445