POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
CRITICAL TASKS
Safety and Security
Guest Relations
Working with Others
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Job Description SCOPE PF POSITION The Reservations Executive is responsible for maximising hotel revenue and guest satisfaction by efficiently receiving, handling, and processing guest reservations under the direction of the Reservations Manager. The role ensures that departmental performance aligns with the hotel’s guidelines and overall business plan, while actively contributing to the achievement of […]
Ben jij gastvrij, enthousiast en op zoek naar een afwisselende baan in de hospitality sector? Bij Ibis Antwerpen Centrum zoeken we een fulltime receptionist(e) die ons team komt versterken en bijdraagt aan een uitstekende gastervaring. Vacatureomschrijving Functieomschrijving Als receptionist(e) ben jij het eerste aanspreekpunt voor onze gasten en zorg je voor een warme verwelkoming. Jouw taken omvatten: […]
Job Description Wrap Hotel and local experiences with passion and care for our guests, delivered with personal attention and emotional engagement. Assist in the day-to-day operations of the Front Office department including greeting guests, assisting with luggage, lobby services and security functions, and providing personalized recommendations and assistance to ensure a smooth and memorable […]
Dans ce contexte exigeant et stimulant, nous recherchons un(e) Chef(fe) de Réception H/F en CDI capable de conjuguer leadership, sens du détail et vision de l’expérience client, pour faire de chaque interaction une expérience fluide, personnalisée et mémorable. Description du poste Votre rôle: Membre du Comité de Direction et rattaché(e) à la Direction […]
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education […]
