Front Desk Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Desk Agent

Company Description

 

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property. Catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre, only 3 stops away on the Dubai Metro from the Dubai World Trade Centre and a 10-minute drive from Dubai International Airport.

 

Job Description

 

Passionate about being the central information contact for guest services and inquiries? Take your career to a whole new level with us and join our Front Office team.

What’s in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing: 

  • Provide a warm welcome to the guests, register and process check in for all arrivals and update the guest information in the system.
  • Assist Guest with general enquiries, providing accurate and detailed information.
  • Provide prompt, attentive and friendly service at all times (in line with LQA standards), constantly reviewing guest feedback (direct, online reviews or surveys), performance and operations.
  • Keeps abreast of all product knowledge, ranging from daily functions, services and facilities available, and marketing and promotional activities.
  • Maintain personal presentation and hygiene as per the grooming standards issued by Swissôtel Hotels & Resorts.
  • Projects a favorable image of the hotel, through a positive and professional attitude, manner, and presentation.https://careers.accor.com/global/en/job/front-desk-agent-in-swissotel-al-ghurair-dubai-united-arab-emirates-jid-107197

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Duty Manager

Job for: Locals

Company Description   Novotel & Ibis Rotorua Lakeside | Rotorua, New Zealand Lead with confidence. Inspire with heart. Create memorable guest experiences. At Novotel & Ibis Rotorua Lakeside, we’re looking for an enthusiastic and experienced Duty Manager to join our Front Office leadership team. This is an exciting opportunity for someone who thrives in a fast-paced hospitality […]

New Zealand

Guest Experience Expert

Job for: Locals

POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their […]

India

GSA

Job for: Locals
Thailand

Concierge Intern

Job for: Locals

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.   Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, […]

Italy

Front Office Executive

Job for: Locals

POSITION SUMMARY   Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency […]

India