Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
Every day is different, but you’ll mostly be:
● Kicking off truly memorable guest experiences with the warmest of welcomes
● Acknowledging IHG Rewards Club members and returning guests in person or over the phone
● Taking, managing, and receiving payments for guest bookings
● Making the check-in and check-out process feel swift and seamless
● Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
● Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations
● Communication skills – guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
● Fluency in the local language – extra language skills would be great, but not essential
● Literate and tech-savvy – you’ll need a good grasp of reading, writing, basic maths and computer skills
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do […]
A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Night Receptionist, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, […]
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the […]
A Switchboard Telephonist accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. What will I be doing? As a Switchboard Telephonist, you will accept, deliver and respond to Guest and management messages, enquiries […]
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Here are some perks you can enjoy when joining our team • Access to your pay when you need it through DailyPay • Career […]
