Front Desk Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Desk Agent

Raffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity.

Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It’s a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself.

 

Job Description

 

Position: Front Desk Agent

Department:  Front Office /Reception

Reports to: Front Office Manager

 

PURPOSE OF POSITION

To manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.

KEY ROLES & RESPONSIBILITIES

  • Provide warm, sincere and engaging service that ensures Guests feel valued
  • Treat each and every Guest as a unique individual
  • Anticipate Guests’ needs with thoughtful and personal touches
  • Resolve Guest problems and never say “no” without offering an alternative
  • Be an ambassador for the Brand, Hotel, Community and Colleagues
  • Be guided by Accor core values: Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect.
  • Take an active, positive role within the Hotel
  • Maintain a professional appearance
  • Participate in pre-shift briefings and monthly meetings to ensure open lines of
  • https://careers.accor.com/global/en/job/front-desk-agent-in-raffles-seychelles-baie-ste-anne-seychelles-jid-62834

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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