Front Desk Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Desk Agent

JOB DESCRIPTION

A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
  • Respond to guest inquiries and in a timely, friendly and efficient manner
  • Provide driving and/or walking directions to guests to local destinations
  • Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships
  • Provide or obtain accurate information

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality – We’re passionate about delivering exceptional guest experiences.
  • Integrity – We do the right thing, all the time.
  • Leadership – We’re leaders in our industry and in our communities.
  • Teamwork – We’re team players in everything we do.
  • Ownership – We’re the owners of our actions and decisions.
  • Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Bellman

Job for: Locals

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. […]

Austria

Village Reception Attendan

Job for: Locals

What’s the job? As a Village Reception Attendant, you are going to check in new colleagues as they arrive to the island, handle transactions related to staff activities, provide information about the area, assist with organising staff activities, coordinate daily housekeeping service around staff areas. Village Reception Attendant position requires professional attitude, spotless presentation and […]

Australia

Receptionist

Job for: Locals

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation […]

Mexico

GSA

Job for: Locals & Expats
United Arab Emirates

Guest Service Agent

Job for: Locals

The Hilton Cabana Miami Beach Resort is looking for a Guest Service Agent to join their Front Office team! The hotel has 231 newly renovated guest rooms overlooking the Atlantic Ocean with direct access to the beach. Ideal candidate has previous front desk hotel experience. Seeking someone who can multi-task and thrives in a high volume environment. […]

United States