Front of the House Manager

Hotel Bristol, a Luxury Collection Hotel, Warsaw is hiring for the position: FRONT OF THE HOUSE MANAGER
Reference number: FOH/06/2025

We are seeking a dynamic and experienced Front of the House Manager to lead the Reception, Concierge and Guest Relations Department at Hotel Bristol, one of Warsaw’s most iconic luxury destinations. In this key role, you will coordinate and supervise daily front desk operations, manage team schedules, monitor room occupancy plans, and ensure seamless collaboration with other departments. You will also be responsible for preparing monthly and ad-hoc reports in line with brand standards, all while delivering the exceptional guest service that defines The Luxury Collection experience.
CANDIDATE PROFILE:
– At least 2 years of experience leading a Reception Department in a five-star hotel environment.
– Fluent English and Polish skills – additional languages are a strong advantage.
– Proficiency in hotel systems, especially Opera, and solid command of MS Office tools.
– Strong leadership abilities, with a talent for motivating and guiding teams to success.
– Excellent problem-solving and decision-making skills, with a proactive and independent approach.
– A positive, professional presence, with outstanding communication and interpersonal skills.
– Exceptional organizational skills, both for personal workflow and team coordination.
– Flexibility and availability to work in a dynamic, shift-based schedule.

WE OFFER:
– A unique opportunity to grow within the world’s largest hotel group—Marriott International.
– Stable employment based on a full-time employment contract.
– Comprehensive benefits, including private medical care and group insurance.
– Well-being perks such as a Multisport card, integration events, Christmas vouchers, and transport subsidies.
– Comfortable working conditions, with free lunches, fresh fruit, and coffee in our staff restaurant.
– Exclusive travel benefits, including discounted hotel stays worldwide for you, your family, and friends.
– Ongoing development support through onboarding programs, language courses, and professional training.
– A chance to make a difference through our Corporate Social Responsibility (CSR) initiatives.
– An inspiring, international work environment that values collaboration and creativity.
– A people-first culture where your voice matters and your growth is supported.
– Career advancement opportunities across Marriott hotels in Poland and around the globe.