Front Office Executive

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Office Executive

Company Description

 

Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport.  The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east).

GENERAL INFORMATION

Address – Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108

Telephone number: +91 (0) 40 6625 0000

Website: https://all.accor.com/hotel/6687/index.en.shtml

 

Job Description

 

Primary Responsibilities

  • Supervise the overall functioning of the Reception, ensuring an efficient and effective operation.
  • To train the Reception team.
  • Ensure to perform the tasks, as per the standards, which include daily administration, meeting and greeting visitors, dealing with queries and complaints, and booking rooms.
  • Maintain high standards of customer service at the Reception so that customers’ expectations are consistently exceeded.
  • Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.

 

People Management

  • Promote Guest Relations and services.
  • Assign responsibilities to the team as & when required.
  • Ensure that the team attends all the training courses that are offered by the Management.
  • Ensure that the team has been trained for all safety provisions.
  • Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.Operational Management
  • Required to maintain and improve the department’s efficiency through the training and development of the team.
  • Ensure seamless co-operation with all related departments to ensure appropriate service delivery standards are met.
  • Ensure that the reception team is fully aware of their roles and carry out duties conforming to the Procedure Manual.
  • Display a proactive approach in implementing initiatives to provide an improved service in all areas.
  • Handle additional responsibilities as and when delegated by the Management.
  • Ensure quality in all aspects of the job.https://careers.accor.com/global/en/job/front-office-executive-in-novotel-hyderabad-airport-hyderabad-india-jid-93953

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Front Desk Service Associate

Job for: Locals

JOB DESCRIPTION With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & […]

India

Guest Relations Manager

Job for: Locals

A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in […]

Japan

Guest Service Manager

Job for: Locals

At Pullman & Mercure Melbourne Albert Park, We grow through curiosity! Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 32 event and conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate. Together, We […]

Australia

Guest Service Agent

Job for: Locals

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of […]

United States

Guest Service Agent

Job for: Locals

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.     Job Description   Provide passionate, knowledgeable and friendly service to external and internal guests at all times Assist guests with all enquiries and complaints and provide […]

Australia