Front Office Executive

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Office Executive

Company Description

 

Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport.  The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east).

GENERAL INFORMATION

Address – Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108

Telephone number: +91 (0) 40 6625 0000

Website: https://all.accor.com/hotel/6687/index.en.shtml

 

Job Description

 

Primary Responsibilities

  • Supervise the overall functioning of the Reception, ensuring an efficient and effective operation.
  • To train the Reception team.
  • Ensure to perform the tasks, as per the standards, which include daily administration, meeting and greeting visitors, dealing with queries and complaints, and booking rooms.
  • Maintain high standards of customer service at the Reception so that customers’ expectations are consistently exceeded.
  • Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.

 

People Management

  • Promote Guest Relations and services.
  • Assign responsibilities to the team as & when required.
  • Ensure that the team attends all the training courses that are offered by the Management.
  • Ensure that the team has been trained for all safety provisions.
  • Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.Operational Management
  • Required to maintain and improve the department’s efficiency through the training and development of the team.
  • Ensure seamless co-operation with all related departments to ensure appropriate service delivery standards are met.
  • Ensure that the reception team is fully aware of their roles and carry out duties conforming to the Procedure Manual.
  • Display a proactive approach in implementing initiatives to provide an improved service in all areas.
  • Handle additional responsibilities as and when delegated by the Management.
  • Ensure quality in all aspects of the job.https://careers.accor.com/global/en/job/front-office-executive-in-novotel-hyderabad-airport-hyderabad-india-jid-93953

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Reception Team Leader

Job for: Locals

Our mission at Novotel York Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling – whatever brings you here, we have something for you! Our hotel consists of 146 bedrooms, 6 meeting Rooms, a restaurant & bar as well as a […]

United Kingdom

Core Agent

Job for: Locals

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]

Canada

Réceptionniste

Job for: Locals

Rejoignez un hôtel franchisé membre du réseau Accor, l’hôtel ibis du Havre Centre recherche  pour un poste de réceptionniste en CDI 35H00   Description du poste   Réceptionniste (H/F/X) dynamique, souritant(e), disponible pour le client, et ayant l’esprit d’équipe. La première impression est toujours la bonne! En tant que Réceptionniste, vous prenez soin de nos […]

France

Guest Service Agent

Job for: Locals

Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views. Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented […]

Philippines

Resa Officer

Job for: Locals
Indonesia