Front Office Executive

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Office Executive

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

 

Job Description

 

  • Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
  • Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
  • Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
  • Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
  • Ensure quality and appropriateness of customer service provided.
  • To maintain Front Office log book and shift reports.
  • Respond to inquiries and resolve problems in an effective manner.
  • Ensure all guests receive a swift, smooth, professional and friendly check in and check out
  • Ensure quality in all aspects of the job.
  • Maintain record of all banquet and any other functions in the hotel.
  • Liaise with other departments for the resolution of day-to-day administrative and operational issues.
  • Carry out other duties which naturally fall within the reasonable expectations of the post.
  • Adhere to the Procedures & Standards Manual.
  • Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.
  • Liaise with Housekeeping for the Room Status.

 

Qualifications

 

  • Diploma in Tourism / Hospitality Management
  • Minimum 2 years of relevant experience in a similar capacity
  • Excellent reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Good working knowledge of MS Excel, Word, & PowerPoint

 

Additional Information

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Reservations Executive

Job for: Locals

POSITION SUMMARY   Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and […]

India

Réceptionniste

Job for: Locals

Pourquoi nous rejoindre ? Rejoindre le Grand Hôtel Roi René, c’est intégrer une maison où l’exigence rime avec bienveillance, et où chaque collaborateur contribue à créer des expériences uniques dans un cadre 4 étoiles.   Description du poste   Pour la saison de juin à octobre, nous recherchons un(e) Réceptionniste Tournant(e) passionné(e) par l’excellence du […]

France

Bellboy

Job for: Locals

Company Description   Accor bünyesinde faaliyet gösteren Mercure Istanbul Bakirkoy, misafirlerine yerel dokunuşlarla zenginleştirilmiş modern ve konforlu bir konaklama deneyimi sunmaktadır. Bakırköy’ün merkezi konumunda yer alan otelimiz; iş, alışveriş ve sosyal yaşamın kesişim noktasında bulunmaktadır. Misafir memnuniyetini ön planda tutan, dinamik ve profesyonel ekibimize katılacak takım arkadaşları arıyoruz.   Job Description   Join our prestigious […]

Turkey

Concierge Supervisor

Job for: Locals

Company Description   Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to […]

Canada

Hotel Receptionist

Job for: Locals

“Why work for Novotel London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours […]

United States