Front Office Executive

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Office Executive

Company Description

 

Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport.  The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east).

GENERAL INFORMATION

Address – Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108

Telephone number: +91 (0) 40 6625 0000

Website: https://all.accor.com/hotel/6687/index.en.shtml

 

Job Description

 

Primary Responsibilities

  • Supervise the overall functioning of the Reception, ensuring an efficient and effective operation.
  • To train the Reception team.
  • Ensure to perform the tasks, as per the standards, which include daily administration, meeting and greeting visitors, dealing with queries and complaints, and booking rooms.
  • Maintain high standards of customer service at the Reception so that customers’ expectations are consistently exceeded.
  • Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.

 

People Management

  • Promote Guest Relations and services.
  • Assign responsibilities to the team as & when required.
  • Ensure that the team attends all the training courses that are offered by the Management.
  • Ensure that the team has been trained for all safety provisions.
  • Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.Operational Management
  • Required to maintain and improve the department’s efficiency through the training and development of the team.
  • Ensure seamless co-operation with all related departments to ensure appropriate service delivery standards are met.
  • Ensure that the reception team is fully aware of their roles and carry out duties conforming to the Procedure Manual.
  • Display a proactive approach in implementing initiatives to provide an improved service in all areas.
  • Handle additional responsibilities as and when delegated by the Management.
  • Ensure quality in all aspects of the job.https://careers.accor.com/global/en/job/front-office-executive-in-novotel-hyderabad-airport-hyderabad-india-jid-93953

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Front Desk Executive

Job for: Locals

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the […]

India

Director of Front Office

Job for: Locals

JOB DESCRIPTION A Director of Front Office is responsible for directing and administering of all Front Office operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Director of Front Office, you would be responsible for directing and administering of all Front Office operations […]

United States

Group Reservations Coordinator

Job for: Locals

The iconic Hotel del Coronado is looking for a Group Reservations Coordinator to join the team! Be part of America’s beachfront legend and after a more than $550M restoration and revitalization, this Victorian seaside resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre National Historic Landmark was built in 1888 and has 938 guest rooms, cottages and villas with 97,500 square feet of […]

United States

Assistant Front Office Manager

Job for: Locals

A Front Office Manager is responsible for directing and administering Front Office operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel’s continuing effort to deliver outstanding guest […]

United States

Resa Exec

Job for: Locals
Mexico