Front Office Management Trainee

Calling all hospitality enthusiasts! Join us as a Front Office Management Trainee at Park Inn by Radisson Amsterdam City West!

• Are you passionate about the hospitality industry and eager to dive into a dynamic, varied internship where no two days are the same?
• Are you social, proactive and not afraid to take on responsibility?
• Do you like solving challenges and ensuring guests have an unforgettable experience?

If you say Yes I Can! Then we want to hear from you!

What’s in it for you?

• A monthly internship allowance of €750 for a full-time internship.
• Complimentary daily meal in our canteen.
• Guidance from experienced managers to help you grow as a hospitality professional
• Potential for continued employment with Radisson Hotel Group after your internship.
• Access to learning and development opportunities through Radisson Academy.
• Staff activities such as the annual staff party, summer event, departmental outing, and many more social activities;
• “Weet waar je werkt” in-house experience, allowing you to enjoy a stay as a guest in the hotel.
• Access to the employee discount platform Benefits at Work which offers exceptional rates on products and services from renowned brands and popular amusement parks;
• Staff discount on stays and F&B at Radisson Hotel Group worldwide, not only for yourself but also for family and friends.
• 50% Discount on Food & Beverage: Enjoy half-off on dining experiences at the Radisson Blu and Park Inn by Radisson hotels throughout the Netherlands.

Essential ingredients:

• Currently enrolled in a hotel/hospitality management program or a related HBO-level course.
• Excellent communication skills: especially in English, and a great addition if you also speak an extra language!
• Flexibility to work morning and evening shifts, including weekends and public holidays;

You will learn to:

• Assist the Front Office Manager and Managers on Duty with daily operations.
• Address guests in a professional and hospitable manner, answering questions, providing information and giving recommendations on what to do in Amsterdam.
• Act as the first point of contact for guests and departments, handling complaints, resolving issues, and creating Memorable Moments.
• Manage Guest Relations activities, including overseeing responses on our guest experience platform, ReviewPro.
• Know the procedures of the Front Office department and ensure they are followed seamlessly.
• Facilitate smooth communication between all departments to elevate the guest experience.
• Conduct quality checks in public areas and guest rooms to ensure cleanliness and safety.
• Contribute to the improvement of the departments by giving suggestions to the head of department on current processes and procedures.
• Work on various projects and execute tasks that will help you grow into a well-rounded hotel professional.

Did you become enthusiastic after reading the vacancy? We would love to see why you are our new Moment Maker! Join our team and help us create unforgettable moments for our guests and clients every single day.

https://radissoncareers.com/job/front-office-management-trainee-in-amsterdam-netherlands-jid-31792