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Front Office Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Manager

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Company Description

 

Our mission at Mercure London Bankside is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling – whatever brings you here, we have something for you!

As part of our team you can have:

  • Free night stays in our UK hotels (T&C Applies)
  • Discounted hotel rates all over the world in Accor Hotels
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

 

Job Description

 

As our next Front Office Manager, you will…

  • Ensures that guests’ have a smooth running stay at the hotel,
  • Manages and motivates front office teams in order to provide high quality services for guests,
  • Ensures the department meets its quantitative and qualitative targets,
  • Increases revenue through his/her sales efforts and by managing rooms revenue effectively (Revenue Management),
  • Implements brand and Group projects and identity features,
  • Ensures effective utilisation & productivity of all colleagues through staff planning, hiring, scheduling & adhering to budget,
  • Adheres to and promotes the Company’s Health & safety policies to ensure a safe work environment and knowledgeable all safety & emergency procedures ensuring a clean and safe working environment.

Carry out Duty Management shifts accordingly DM ROTA and business needs

 

Qualifications

 

  • Previous experience in similar roles is preferable
  • Friendly, approachable with excellent customer service skills
  • Attention to detail and exceptional organisational skills
  • Strong team player and positive attitude
  • Ability to work effectively under pressure
  • Essential to be flexible with working hours

 

Additional Information

 

What do you get from us?

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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