Front Office Manager

JOB DESCRIPTION

Waldorf Astoria is looking for a Front Office Manager to join the Team in Park City!

With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Classification: Full-Time

Shift: Various – must have availability to work weekdays, weekends, and holidays.

• Relief overnights as needed

Why join the Waldorf Astoria Park City?

• Free Epic Local Ski Pass (Winter Season only)
• Drastically discounted spa services
• Work in an environment where kindness, creativity and authenticity is highly appreciated
• Complimentary meals on duty
• Worldwide travel perks – up to 30 nights at discounted rates over 6,000 properties in more than 100 countries and 50% Food & Beverage discounts
• The world is yours– Your next role could be as a concierge, reservations agent or within a different department like Front Office, Accounts or Human Resources in over 100 different countries

Want to learn more? Hotel Website, Hotel Instagram, Facebook, YouTube

What will I be doing?

As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitationhttps://jobs.hilton.com/apac/en/job/HOT0CHCL/Front-Office-Manager-Waldorf-Astoria-Park-City