Front Office Shift Leader

As part of our team you can have:

• Salary – £14.63/hour
• Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
• Complimentary stays in UK hotel (Bonus Breaks Vouchers – subject to availability and T&C)
• Pension Scheme
• Talent gym access
• Additional holidays with service
• Delicious complimentary meals on duty prepared by our creative chefs
• Career opportunities across a network of international brands
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
• And more: recommend a friend scheme; Employee Advisory Service

(all benefits subject to availability and T&C)

As our next Reception Shift Leader, you…

• Welcome the guests and provides support and leadership to all Reception Team Members.
• Contribute to guest’s satisfaction by providing high quality services with a warm and friendly approach.
• Ensure department policies and procedures are well understood by all employees and observed in tasks performed. Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensure employees are informed daily about priorities to personalize service

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

A little more information:

Contract Type – Permanent

https://careers.accor.com/global/en/job/front-office-shift-leader-in-ibis-london-city-shoreditch-london-united-kingdom-jid-41700