Front Office Shift Leader

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Shift Leader

Company Description

 

Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling – whatever brings you here, we have something for you!

As part of our team you can have:

  • Salary – £14.63/hour
  • Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
  • Complimentary stays in UK hotel (Bonus Breaks Vouchers – subject to availability and T&C)
  • Pension Scheme
  • Talent gym access
  • Additional holidays with service
  • Delicious complimentary meals on duty prepared by our creative chefs
  • Career opportunities across a network of international brands
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
  • And more: recommend a friend scheme; Employee Advisory Service

(all benefits subject to availability and T&C)

 

Job Description

 

As our next Reception Shift Leader, you…

  • Welcome the guests and provides support and leadership to all Reception Team Members.
  • Contribute to guest’s satisfaction by providing high quality services with a warm and friendly approach.
  • Ensure department policies and procedures are well understood by all employees and observed in tasks performed. Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Ensure employees are informed daily about priorities to personalize service

 

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

A little more information:

Contract Type – Permanent

Shift – Full Time /169 hours

Location – Shoreditch, London

You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.

https://careers.accor.com/global/en/job/front-office-shift-leader-in-ibis-london-city-shoreditch-london-united-kingdom-jid-41700

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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