Front Office Supervisor

Mövenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.

Front Office Supervisor

First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.

What you will be doing:

• Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.
• Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.
• Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.
• Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.

Your experience and skills include:

• Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required
• Proficiency with Opera property management system or related hotel management software
• Fluency in English and Arabic; additional languages are a plus
• Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment
• https://careers.accor.com/global/en/job/front-office-supervisor-arabic-speaker-in-moevenpick-kuwait-al-bidaa-kuwait-city-kuwait-jid-94122