Front Office Supervisor – Overnight

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion.

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Rate of Pay: $24.76/hour USD

If you enjoy a job where every day is different, then Overnight Front Office Supervisor is the role for you! As an Overnight Front Office Supervisor, you will lead the front office team by demonstrating exemplary guest service and follow through. You will be essential in creating an environment where the team is motivated and creative, ensuring guests have a pleasant experience throughout their stay.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• You provide a warm welcome and assists guests according to Fairmont Hotels & Resorts Brand Standards
• You assist the Director of Front Office in all aspects of the department and ensure service standards are followed
• You are able to manage the operation and make decisions in the absence of senior leadership
• You are familiar with all policies and procedures relating to the Front Desk, Security, Reservations, Guest Services and Food & Beverage, providing hands-on support as needed
• You ensure that the entire Front Office and the surrounding areas including Lobby, Concierge, and Front Desk is continuously clean and tidy
• You provide managerial support for Front Desk, Guest Services and Housekeeping in the daily operational duties for these areas in the absence of the department managers
• You are an inspiration to all hotel staff to achieve luxury levels of performance
• https://careers.accor.com/global/en/job/front-office-supervisor-overnight-in-fairmont-grand-del-mar-san-diego-united-states-jid-71351