Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties, throughout 110 countries.
With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play.
By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible.
Our mission at Novotel London Waterloo is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling – whatever brings you here, we have something for you!
As part of our team you can have:
As our next Reception Team Leader, you…
Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.
Assist in effectively running the front office operations with a hands-on approach.
Help guests and create positive experiences.
Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
Maintain strong working relationships and communicate with all departments.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
・ロビーに到着したゲストを暖かくお出迎え ・VIPのお客様の対応 ・タクシーやハイヤーの手配 ・荷物のサポート 【経験】 ・ホテルにおけるゲストサービスや同等の業務経験を有する方 ・ゲストと信頼関係を築くための、コミュニケーションスキル ・リクエストや問題に対応することで、お客様に更なる素晴らしい思い出を持ち帰りいただく、問題解決能力 【求める人物像】 ・コミュニケーション力の高い方 ・明るく清潔感があり印象がよい方 ・チームでの協調性・協力性を大切にすることができる方 ・チャレンジ精神のある方 ・柔軟性にとんだ方 【語学】 ・日本語でコミュニケーションが取れる方 ・ビジネス英語でコミュニケーションを図れる方 ・中国語または韓国語ができれば好ましい Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today. https://careers.ihg.com/en/job-details/?jobref=Guest+Service+Agent%e3%83%9b%e3%83%aa%e3%83%87%e3%82%a4%e3%82%a4%e3%83%b3%e4%ba%ac%e9%83%bd%e4%ba%94%e6%9d%a1%7cUK%7c134580#450206
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