Front Office Team Member.

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Team Member.

Salary: £12.81/hour
Increase to: £13.45/hour by 1st April 2026.
Applicants with current right to work in the UK

What is in it for you:

  • ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more)
  • Free night stays in our UK hotels (T&C Applies)
  • Hotel discounts for your Friends and Family
  • Opportunity to develop your talent and grow by our learning programs through our Academies and apprenticeships
  • International career opportunities
  • 28 days holidays per year (up to 33 with length of service)
  • Employee Assistance Program: support your wellbeing in your professional and personal lives
  • Recommend a Friend Incentive
  • Pension Scheme
  • Cycle to work scheme
  • Complimentary Staff meal
  • Uniform provided
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks

    Our objective is simple: make you grow and give you the spark to unleash your personality

 

 

Job Description

 

As our next Front Office Team Member, you…

  • Are the ‘face of Novotel Edinburgh Centre, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
  • Ensure a wonderful guest experience.
  • Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
  • Ensuring that all charges are accurate and posted on a timely basis.
  • Handling all calls promptly and professionally.
  • Document accurately all internal and guest messages.
  • Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
  • Attend to other duties as requested by Management and Supervisors

 

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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