Are you interested in working in a Luxurious Hotel? Then this is for you!
Le Riviera Marriott Hotel la Porte de Monaco is looking for a Front Office Intern – H/F !
If you are passionate about the hospitality industry; If you want to work in an environment where you will be recognized, respected and empowered, then you found the right place!
Become part of our team and be ready for a memorable journey with us !!
MAIN RESPONSIBILITIES:
Under the supervision of the Front Office Manager or their Assistants, the Front Desk Intern participates in welcoming and assisting guests throughout their stay. They will gain an understanding of the Front Office operations, check-in/check-out procedures, as well as the quality and service standards expected.
SPECIFIC TASKS:
• Guest Reception & Relations:
Welcome guests courteously and professionally, in person or over the phone;
Carry out check-in and check-out procedures under supervision;
Provide clear information about hotel services and local activities;
Direct guests to the appropriate internal contacts according to their requests (concierge, room service, housekeeping, etc.);
Respond to simple or recurring requests (wake-up calls, taxi bookings, tourist recommendations).
• Administrative Support:
Assist with entering and updating guest information in the property management system (PMS);
Organize and prepare arrival dossiers for the current and following day;
Contribute to billing and payment processing under supervision;
Follow instructions communicated between teams (logbook, shift reports, etc.).
• Coordination with Internal Departments:
Inform Housekeeping and Technical teams of arrivals, departures, or special requests;
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction […]
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and […]
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier […]
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]
