General Manager

We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.

We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups .

Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.

WHAT YOU WILL BE DOING:

• Functions as the primary strategic business leader with overall responsibility of operations of hotel and Convention Centre to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
• Ensure that service standards and procedures, as well as the delivery of the brands’ guest service experience are at the highest possible level.; Personally drive and support the sales, Marketing and Distribution.
• Own and manages the relationship with the owner while striking an effective balance between the owner’s interests and the brand’s interests.
• Act as an Accor Ambassador aiming to enhance the company image and market reputation.
• Attract, train, retain & coach leadership team members and leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• 15 + years’ industry experience in upmarket brands; at least 2 years’ experience as General Manager
• Financially astute with proven track record of exceptional sales, pricing and revenue management competencies
• Experience of managing large complex Operations, Convention Centres and International experience in particular will be a huge plus
• Strong process orientation; Strong Leadership abilities and organizational skills;
• Expert in analyzing & mapping market rhymes while thinking out of the box strategies
• Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
• Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
• Outstanding PR and social integration skills to develop strong customer relations
• Local Status Contract with Indian nationalityhttps://careers.accor.com/global/en/job/general-manager-novotel-jaipur-exhibition-and-convention-centre-in-jaipur-india-jid-101588