Group Coordinator

The famous Caribe Hilton is looking for a Group Coordinator to join their Front Office team. With over 65,000 sq ft of flexible event space, 4 ballrooms and 24 meeting rooms with the ability to host up to 3,000 attendees, and only seven miles from San Juan airport with a flight time of four hours from most major US cities, this is Puerto Rico’s perfect spot. 

Ideal candidates have a minimum of 1 year in customer service, are bilingual, and have experience working in hotels.

Shift Pattern: Monday-Friday, some weekends may be needed

Pay Rate: $14 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount!
• Maternity and paternity leave as per Hilton policy
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As Groups Coordinator, you will perform routine procedures in order to maximize revenue and guest satisfaction and will work to develop future and repeat business opportunities in groups. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Receives and enters in all contracts in the system
• Receives and enters in all rooming lists
• works with Pass Key
• Focuses on Rooming list and cut-off dates
• Liaison with sale, group events managers
• Attends group pick up meetings
• Works with Marketing Analyst to ensure blocks in R&I are balanced with Delphi
• Oversees addendum to contracts
• https://jobs.hilton.com/apac/en/job/HOT0BO4B/Group-Coordinator-Caribe-Hilton