Group Reservations Coordinator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Group Reservations Coordinator

The iconic Hotel del Coronado is looking for a Group Reservations Coordinator to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining.

Want to learn more? Hotel WebsiteFacebookInstagramPinterest

What will I be doing?

As a Group Reservations Coordinator, you would be responsible for answering external/internal Hotel calls, returning e-mails/voicemails and assisting guests in booking reservations, all while providing superior property knowledge in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. 

  • Processes group reservation information including rooming lists, suites, resumes and billing requirements
  • Communicates and verifies information between Meeting Planners, Housing Bureaus, Meetings and Conventions and Front Office.
  • Answers calls, returns e-mails and voicemails. Assists guest in booking reservations, by providing superior property knowledge.
  • Coordinates and implements department activities and projects.
  • Audits OnQ PM for reservations accuracy. Looks for special requests, coding issues and billing requirements.
  • Reviews actualized rooms for potential billing errors.
  • Reviews group pick up, assist in ensuring proper availability. Monitors and Charges, No Shows and Late Cancels daily.
  • Reviews and audits third parties and consolidate
  • Assists management by booking transient reservations
  • Attend group related meeting

Classification: Full-Time

Pay Rate: The pay rate for this role is $22.56 and is based on applicable and specialized experience and location.

https://jobs.hilton.com/apac/en/job/HOT0C7NA/Group-Reservations-Coordinator-Hotel-del-Coronado-A-Curio-Collection-by-Hilton

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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