A Group Reservations Coordinator will serve as the main contact for group reservations at Hilton Cairns and Doubletree by Hilton Cairns; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
What will I be doing?
As a Groups Coordinator, you will serve as the first line of inquiry for room reservations within the hotel. A Groups Coordinator is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Groups Coordinator will perform the following tasks to the highest standards:
What are we looking for?
A Groups Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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