Group Reservations Coordinator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Group Reservations Coordinator

rowne Plaza Canberra is looking for a full-time Group Reservations Coordinator to grow a great team. As a Group Reservations Coordinator, you’ll make sure all our clients’ group booking run smoothly – acting as both brand ambassador and trusted partner – you’ll connect internal teams to deliver a seamless experience for group guests and as well as partnering with external stakeholders to maintain strong partnerships for long-term contracts.

 

A little taste of your day to day

  • In charge of all group enquiries, contracting and coordination, including guest rooms
  • Seeking proactive measures to maximise all opportunities to increase sales
  • Developing and maintaining relationships with key clients and outside contacts
  • Manage the rooming list process for all group segments
  • Conduct group briefings and site inspections
  • Liaise with the Revenue Team & Reservations Department for room availability and room preferences
  • Liase with finance to ensure billing is accurate and credit approvals are processed correctly.

 

What we need from you:  

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Proven communication skills across, phone, email & face to face style interactions
  • Proficient in the use of Microsoft Office, experience with Opera and Delphi highly regarded
  • Problem solving and organizational abilities
  • Experience working in a hotel reservations or front office role
  • Must have working rights for Australia

 

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including:

  • Paid Birthday Leave
  • Hotel Perks like accommodation and Food & Beverage discounts
  • Enhanced parental leave
  • Proactive health days and flexible work options
  • Your career journey will be supported through our lifelong development program
  • IHG Career Milestone celebrations
  • Transfer of entitlements as you move and grow with IHG
  • Access to our discount retail platform that makes your pay go even further

https://careers.ihg.com/en/job-details/?jobref=Group+Reservations+Coordinator%7cGB%7c164414#169494

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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